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Solved [Indev 0.54.2] Sudden Game Crash

Discussion in 'Community Support' started by JaySawatzki, Sep 11, 2017.

  1. JaySawatzki
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    JaySawatzki Starting Trainer

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    Describe the bug you experienced here.
    was working just 30 minutes ago then started to crash with this program has stopped working
    What I expected to happen:
    ...walk outside and continue playing

    What actually happened:
    ...this program has stopped working
    log.dat:

    Message (23:34:59): Core.vb: Deleted Temp directory.
    Message (23:35:09): Retrieved ban list data.

    Steps to reproduce:
    1. ...deleted all program data and redownloaded and then reintstalled latest profile
    2. ...restarted once, I am about to try to restart again
    ...

    (Add a crash log here if available and enclose it in the code tag with this button: [​IMG] )
     
  2. Tornado9797
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    Tornado9797 Content Developer

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    Did your log.dat file say anything else? The two lines you provided have nothing to do with game crashes.
     
  3. JaySawatzki
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    JaySawatzki Starting Trainer

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    that's all the log.dat file says.

    I just now saw launcher_settings.dat on my desktop like I had accidently dragged the file to the desktop, perhaps that is causing the crash. Where is that file supposed to go? Is launcher_settings.dat a file for Pokemon3D?

    Update: I put the launcher_settings.dat file into some folders in the Launcher folder. Not sure if I put any into the right folder lol, but I think maybe launcher_settings.dat is supposed to be on the dektop? I don't think I accidently moved anything. Anyway, it is still crashing. Thanks for your help so far. I hope to continue playing soon.
     
  4. Tornado9797
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    launcher_settings.dat is an old file that was used for the old launcher, it should not be needed for the current launcher, as it uses a different settings file.
     
  5. JaySawatzki
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    Do you have any idea if I was banned or something weird like that. Not that I was doing anything wrong, its just the last log.dat that pulls up is retrieving ban list.
     
  6. Tornado9797
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    That happens for everybody, you are not banned.
     
  7. JaySawatzki
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    because I already redownloaded the program files and redownloaded the latest profile, I think its something on the account end. What do I do? Is there anything on your guys end to check. are we at the end of the attempt to solve the problem? Should I make a new account?
     
  8. Tornado9797
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    How far are you able to get before it stops working?
     
  9. JaySawatzki
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    I saved at the pokemon center, the second I walk out the door it freezes. Before I was able to get a few steps out the door but now the second I walk out the door it freezes
     
  10. Tornado9797
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    Have you tried lowering all of your in-game graphical settings?
     
  11. JaySawatzki
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    I just tried and still freezing at the same point
     
  12. JaySawatzki
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    ok figured it out. I used my friends laptop and it works fine. it must be freezing because of the lag on my laptop ill install a fresh copy of windows 8 instead of windows 10 and maybe my computer will run fast enough for the game. sorry for wasting your time. and thanks for your time. glad you were right there willing to help right away with hardly any wait. cant wait for the next updates!
     

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